Gordon Ramsay Pub & Grill Review: Disappointing Dinner at The Londoner Macao

Gordon Ramsay Pub & Grill Review: Disappointing Dinner at The Londoner Macao

For our last meal in Macao, we picked
a supposedly popular restaurant inside The Londoner Hotel
Gordon Ramsay Pub & Grill.

Hours: 12:00 PM–11:00 PM
Break time: 3:30 PM–5:30 PM

It’s on the first floor of The Londoner Macao,
and because the location is so convenient and the space is huge,
it was one of those restaurants I kept noticing every time I walked by.

Walk-in visit

We showed up without a reservation,
and they asked for my name before taking us to our table.

At first I was like, why do you need my name if I didn’t even book?
But later, when they came by for service,
they did address us as “Mr. ___,” so I guess that was why.

I didn’t get a good photo of it, but the dining room had a nice atmosphere,
and the restaurant goes surprisingly far back.

We were seated in the very back open dining area,
but there were also plenty of more private booths with partitions.

As soon as we sat down, they asked what kind of water we wanted.

Still or sparkling—
we just went with still water. And yes, the water is charged.

Gordon Ramsay Pub & Grill Macao menu

The menu is divided into à la carte, lunch set, and dinner set options,
like this,
and the lunch set is only available on weekdays.

Since we came for dinner,
we looked at the dinner set menu first.

The 3-course set was 688 MOP (about $85),
and the 4-course set was 738 MOP (about $91).

It felt like ordering two full sets would be way too much food,
so for the 4-course dinner set,only one of us ordered it,
and we added one à la carte dish.

Plus, on the side, we ordered the triple-cooked friestoo (85 MOP, about $10).

À la carte menu

From that menu, we also ordered a steak,
although I honestly can’t remember which cut it was.

Even with the set menu, you still have to choose
from several options.

For the starter, we picked the Norwegian Salmon and Crab Cake, the soup came as a fixed course,

and for the main, we chose the Beef Wellington because it’s the famous one here.
The Beef Wellington costs an extra 100 MOP(about $12).

For dessert, I think we chose the crème caramel.

Bread service

They bring out bread before the meal, and this part was genuinely delicious.

The bread itself was good, but the spread served with it
was salty, nutty, and seriously addictive.

The bread is refillable too, so we asked for one more round.

After that first bite of bread, my expectations
were honestly pretty high…

And of course, we ordered a glass of whisky for my husband.

Dinner set

The soup and starter came out first, together.

The soup wasn’t anything especially memorable,
but it was decent and I ate it without complaints.

The salmon and crab cake starter was just so-so.

The inside looked roughly like this.
It was edible, sure, but not something I’d call actually tasty.

And then came
the signature dish at Gordon Ramsay Pub & Grill: Beef Wellington.…!

It’s a dish where beef is wrapped in pastry and baked,
and this version had
several extra layers inside the pastry.

I had tried Beef Wellington once before
at another restaurant,
and even then it wasn’t exactly my style,

but since this is supposed to be the signature at Gordon Ramsay Pub & Grill,
I thought maybe this one would be different.

But that dark brown layer in the middle
was apparently meant to have a truffle aroma,
and to me, it honestly smelled like a dirty rag.

I’m not even exaggerating—it was so bad I could barely eat it.

If the beef itself had been good,
I would’ve just peeled off the outer layers and eaten the center,
but even the meat was bland, dry, and disappointing.

I tried to rescue it with the sauce on the side
and poured on a generous amount, but the sauce wasn’t great either.
I took maybe one or two bites and left almost all of it.

It was genuinely, truly bad.
If you’re ordering the dinner set at Gordon Ramsay Pub & Grill,
please choose a different main that doesn’t come with an extra charge.

And honestly, it’s not even worth ordering
just for the photo,
because it’s not that stunning-looking either. There’s really no reason to get it.

This was the steak my husband picked,
though again, I have no idea which cut it was.

And this was so much better.

They also served the steak with several different sauces.

The fries we ordered on the side came out too,
and those were 85 MOP (about $10).

The portion was small,
but honestly, if there had been more, we probably would’ve left it anyway.

Problems with Gordon Ramsay Pub & Grill at The Londoner Macao

That’s enough about the food,
and there’s a reason I don’t have a photo of dessert.

We left in the middle of the meal.

Bad food is one thing,
but the service here was what really disappointed me.

There were plenty of staff around,
but the service quality varied wildly from person to person.

The woman who first seated us was kind and professional,
but after that, things started going downhill with the servers.
We ordered a Coke, and after 20 minutes it still hadn’t arrived.

We asked someone to check on it,
they said okay, and then disappeared with no follow-up.
The Coke still never came.

I kept trying to make eye contact
to mention the missing order, but they kept acting like they didn’t see us.

And the final straw was the table next to us.
A Chinese family’s elementary-school-aged kid was running all over the place,
blasting videos at full volume
and disturbing everyone around them.

We complained to the staff,
but instead of actually addressing the family,
they just apologized to us and stood there watching.
I finally lost my patience and asked for the manager.

Only after I got upset did they go over and say something,
but by then the whole meal was ruined and the food was already disappointing,
so we told them not to bring dessert and got up to leave.

We paid almost $221
and still had to deal with that kind of miserable dining environment.
For that price, why should anyone have to eat in conditions like that?

Anyway, this was our last meal in Macao,
and it ended up being one of the most underwhelming restaurant experiences of the trip.

Other than the bread service, the food wasn’t good either,
so why this place gets recommended inside The Londoner Macao as a must-try restaurantis honestly beyond me.
I really couldn’t understand it.

If you were planning to go to Gordon Ramsay Pub & Grill in Macao,
I’d seriously suggest thinking twice.